Showing posts with label Credit Score. Show all posts
Showing posts with label Credit Score. Show all posts

Credit Profile in India


Banks create a credit profile of every person who approaches them for a loan. This is a very vital part of any loan application process and banks do consider it very seriously before sanctioning any kind of loan.

What is a credit profile?
Based on the income, education, residence, age, employment, nature of job (whether salaried or self-employed) and other parameters, a bank creates a profile of the loan applicant, which helps it in establishing the credit-worthiness of the concerned person. The whole idea of this exercise is to judge whether the applicant is a suitable candidate for the loan in question and if he will be able to repay the loan back with interest in the stipulated time frame.

If an applicant has a previous credit history, it becomes a major tool for the banks to judge the credit profile. A person who has taken a loan earlier and has satisfactorily paid it back, creates a positive impression. That's the reason credit card holders with a good repayment record are given loans with minimum hassles. On the contrary a person with a poor repayment record will form a negative image. This is also applicable for persons who haven't taken any loan and do not possess a credit card.

How does a credit profile affect interest rates on loans?
Banks provide detailed eligibility conditions with every loan product. The closer a borrower matches these conditions, the better will be the interest rates and loan terms. Having a consistent employment in a blue chip company, MNC, public sector undertaking, government office or a reputed private company will get a borrower low interest rate loan. The further you deviate from these established norms the higher will be the interest rates.

So, what's your credit score?


The amount of salary one draws, determines the repayment capacity of an individual to a large extent. Banks generally give a personal loan of 10 times the monthly salary. So, if a person has a monthly salary of Rs. 50,000 banks will happily provide a personal loan of 5 lakhs provided he meets other eligibility requirements. On the other hand a person with a monthly salary of Rs. 25,000 will find it difficult to get a personal loan of 5 lakhs.

How can one improve his credit profile?
The first thing is to find out the eligibility requirements for a particular loan product. Now go through these details and mark the things where you deviate from this profile. It could be age, income or employment etc. Finding a suitable guarantor or co-applicant who can fulfill the eligibility requirement completely will help you improve your credit profile. 


For example: If you are salaried and over 60 chances are great that to get a loan you'll have to improve your credit profile with a suitable guarantee or a co-applicant who is well employed and retires after the loan is paid off completely. Similarly, if the minimum monthly income requirement for a loan is Rs. 25,000 and the borrower's salary is Rs. 15,000 per month, he can club the income of his spouse or son and improve his credit profile.

An excellent credit profile that matches the eligibility requirement of a bank is the key to getting the best interest rates and other terms on a particular loan product, and it should never be overlooked.

In foreign countries, there are typically independent credit rating agencies which keep a track of every individuals credit profile and risk profile. These are companies like equifax, experian which collect data from various banks and consolidate the data of each individual and give out something known as a credit score. A good credit score is essential for getting loans at a cheap interest rate, new credit cards, insurance, etc.

From Drowning to Swimming in Credit Card Debt.


The Special effects of credit card bills can engulf all parts of life, affecting your job, your family life and even your health. In fact, if you have large credit card debts, you may feel completely overwhelmed already and circumstances may appear hopeless.

Don't worry; there are many options available to help people free them of debt. If you're in over your head, read on for some tips to help you stop sinking and start swimming.

The grip

The out-of-control mall shopper is a caricature of the imprudent credit card user. But you don't have to be reckless to amass large credit card debts. Perhaps you tapped financial resources to advance your education, or your job was unexpectedly outsourced. Maybe a long-term illness touched you or your partner, or you started a business that never quite caught on.

*Credit Default Settlement - Step by Step Guide

When individuals use credit cards, they generally think it will be a short-term safe passage. Unfortunately, life has a way of taking twists and turns, which is often how credit card debt becomes a longer-term trap.

Credit card users, therefore, must remain alert and vigilant about their spending; even very small balances can quickly and unexpectedly balloon out of control.

In March of 2007, the US Senate looked into the practices of credit card companies, including the perceived lack of disclosure, universal default practices (in which a consumer can be severely penalized by one credit card account for being late on a separate account), and the interest charged on the entire credit card balance, even when customers have made timely payments.

In response to the Congressional inquiry, large credit card companies voluntarily changed some practices. Despite this, now more than ever, it's "borrower beware" when it comes to credit card use.

The Control

If credit card balances and their corresponding payments have made your financial life unsustainable, you might consider taking some of these actions:

Self Preparedness: Taking back the control over your financial life involves educating yourself about personal finance and taking a hard, honest look at the decisions you made to get yourself into your current situation.

Discipline, focus and personal stamina will be required for any debt relief effort. There are no quick and painless fixes.

Can anybody help: Hire an independent financial advisor, such as a Certified Financial Planner, who can look at your particular situation, help you to develop a plan and select a specialist.

The kind of credit card debt management specialist that will be right for your situation will depend on many factors, including the amounts owed, the interest rates involved, the assets you possess and the particular creditors involved. Credit card use can be dangerous but the path to debt relief is also fraught with peril. As such, it's worthwhile to have an independent advisor at your side.

In addition to calling in professional help, you might also consider confiding in close friends or family members about your situation to assess all of your possible resources. Help can come in many forms, and who better to talk to then those that care for you?

If you can replace high interest debt with a personal loan, you may be able to get out of debt more quickly. You may need to swallow your pride to admit your situation, but a much lower interest rate can give you some badly needed breathing room.

More options:

Consolidate the debts: Debt consolidation involves taking out a loan to combine all of your credit card debts and personal loans into one single loan (with one payment). This is generally done to simplify your debt situation and to lower the overall interest rate you are paying.

Debt consolidation companies generally present themselves as nonprofit organizations but this should not lull you into believing they are working for you. Like all participants in the financial community, they are intent on making money from the situation.

It's best to explore the details of debt consolidation only in conjunction with the help of an independent financial advisor. There are many risks involved with loan consolidation (such as the decision to move from unsecured debt to a debt that is secured with collateral). You will want to make sure you're moving into a situation that puts you into less financial risk, rather than more.

Settle the debts: Debt settlement may be an option if you have large credit card debts and can demonstrable a hardship situation of some kind, such as income volatility. In the case of debt settlement, you will hire a debt settlement company to negotiate on your behalf with the credit card companies you owe.

*Credit Card Debt help

It is generally not advised that you call your credit card companies to try to settle debts yourself, as it may make the situation worse. In most cases, a competent debt settlement company can reduce the amount of the debt you owe by 25-50 per cent.

The debt settlement company takes a fee for its services, usually a percentage of the total outstanding debt. The debt settlement alternative is one to consider if you are missing credit card payments and are on the way to complete default.

Debt settlement appears on your credit report as a collections or settlement and as such, adversely impacts your credit rating for the period of the time you are accumulating the agreed upon settlement amount to the credit card company, plus six months. In practical terms, this means a black mark on your credit report for three to five years (or even more).

It is advisable to first seek a personal financial planner to help you examine whether this option makes sense for you and to help you select the best debt settlement company for your unique credit card debts.

Bankruptcy: No one likes to think about declaring bankruptcy, but the truth is bankruptcy is a legal financial tool that adults can use to gain a fresh start. In some cases, bankruptcy is the only way to get financial resources productive again.

*Disha Financial Counselling

Bankruptcy can legally appear on your credit report for up to 10 years but its effects on your overall credit score depends on many factors, including how you go about rebuilding your credit history as soon as your bankruptcy case is closed.

Changes made to bankruptcy laws in 2005 made it more difficult for individuals to declare bankruptcy, although rules vary by state. If you are seriously considering this option, see an independent financial planner before you consult a bankruptcy attorney for advice.

Towards the Climax

Eliminating overwhelming credit card debt can be difficult and complex. The first step is to educate yourself, ask for help and seek advice from an independent financial planner who can look at your unique situation and help you to navigate the array of debt relief choices that exist.

Debt consolidation, debt settlement and bankruptcy are a few possibilities that are available to you. Taking responsibility for your own financial education, planning and financial decisions will help you to gain the strength to help you to avoid a difficult debt situation in the future.

back to Credit Card Default Settlement

How to get your Credit report?


Nowadays when you apply for a Loan, the Bank/Institution may or may not approve it depending upon your credit score from CIBIL. But the question you may have is.. From where will I get this Credit report?. Don't worry now you can have the credit report from any financial institution for a nominal fee of Rs.50/-. If they refuse to give the report take a print out of the below RBI order, attach with your application and demand for the report.


RBI/2008-09/507

DBOD.No.DL.BC. 138/20.16.042/2008-09

June 24, 2009

i) All Scheduled Commercial Banks (excluding RRBs and LABs) and
ii) Notified All-India Financial Institutions

Dear Sir

Access to own credit report

Please refer to our circular DBOD No.DL.11590/20.16.034/2007-08 dated February 27, 2008 advising banks/FIs in the context of Credit Information Companies (Regulation) Act, 2005 to urgently initiate steps to build up database and be in readiness for effective exchange of credit information without any loss of time.

  1. Of late, Reserve Bank has been receiving a number of complaints, including under the Right to Information Act, 2005, that customers are unable to get their own credit report from banks.

  2. In this connection we invite your attention to the provisions of sub section (1) of Section 21 of the Credit Information Companies (Regulation) Act, 2005, which provides “any person, who applies for grant or sanction of credit facility, from any credit institution, may request such institution to furnish him a copy of the credit information obtained by such institution from the credit information company”. Further, sub-section (2) of the said Section also specifies that every credit institution shall on receipt of request, as indicated in sub-section (1), shall furnish to such person a copy of the credit information subject to payment of charges specified by the Reserve Bank under the Regulations.

  3. You might be aware that Reserve Bank, in Credit Information Companies Regulations,2006, framed under the Act, has already prescribed in Regulation 12(3) a maximum fees of Rs.50/= (Rupees fifty only) for the purpose.

  4. Banks and Financial Institutions are, therefore, advised to ensure strict compliance with the provisions of the Credit Information Companies (Regulation) Act, 2005 as well as the rules and regulations framed thereunder.

Please acknowledge receipt.

Yours faithfully
(Vinay Baijal)
Chief General Manager

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Credit Information Report and Checking Inaccuracies


Pratiba Sachan was feeling extremely angry. How could the bank do this to her? She was a stickler for immaculate money management skills. She never once defaulted or made a late payment for that matter even on her telephone bills.

She had maintained all her accounts with her friendly neighbourhood bank, whom she banked with in all of 15 years, since she got her first pay cheque. She had been saving up religiously for the past 10 years to accumulate enough monies to buy a car and a cozy, contemporary apartment for herself.

Once she had her down payment secured for her apartment, she zeroed in on a really neat one, which was fitted with all the up-to-date amenities. It was located at a very accessible distance to all the places she frequented be it shopping malls, hospitals, multiplexes, the beach and of course her workplace. She even got the best interest rate in the marketplace with a popular housing finance company. Everything was coming together nicely when the big blow came. The HFC called to say, they could not proceed with her loan disbursement because she had a poor credit score! Armed with reams of paperwork and credentials from her still friendly neighbourhood bank, who unfortunately did not have the kind of interest rate on the loan she wanted, she was ready to tackle the matter. After several attempts at calming Pratiba’s indignation and succeeding finally, the HFC said they would be able to provide access to her Credit information Report. However, they also told her that if she wanted any clarification on the details mentioned, she should contact CIBIL and seek those clarifications.

To err is human and Pratiba’s `Credit Information Report’ is no exception to this fact. Errors could have easily crept up in her report that comprises of numbers. Incorrect information about her credit accounts, input errors and confusion caused through similar looking account information, names etc. could have resulted in the errors in her report. Currently there are no facilities enabled by CIBIL, unlike the practice abroad, where an individual can request his or her credit information report from CIBIL, even before he is about to make a credit transaction or apply for a loan. However, if an individual has applied for a loan and has been rejected the loan because of a poor credit score, he can then request the bank to allow him to access his credit report to seek any clarification on the information provided in the report.

Pratiba had the option of getting in touch with CIBIL with the control number of her credit report, which the HFC provided her with. The Control number is a nine digit unique number that helps CIBIL track an individual’s credit report from CIBIL’s database.`When attempting to access your credit report you also need to provide CIBIL with your loan details, the exact knowledge or discrepancies in the report that you have been made aware of by the bank and for which you seek clarification. Ofcourse, you need to pass on essential information such as your full name, date of birth, address, phone numbers, Pan no, Voters Id and Passport no to help CIBIL assist you.

In Pratiba’s case, she was fortunate to communicate the discrepancies in her credit report and get it rectified in a matter of days. Her persistence paid off and the HFC was more than happy to sanction her loan amount. Right now, Pratiba is happily cocooned in her cozy, contemporary apartment and in the past 5 years has never defaulted on her EMIs even once!

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Compare Credit Cards - The Right way part-2


Credit card companies charge fees on balance transfer. This fee can be anything from 3% to 5% of the outstanding balance transferred. Alot of times this fee is capped by an upper limit. Again, a credit card with no upper limit on balance transfer fee can offset any savings we were going to make. So, it is better to have a credit card with an upper limit on the fee. For example. A credit card with balance transfer fee at 3% of the outstanding amount with Rs.100 as minimum and a maximum of Rs.750 is definitely better than one with balance transfer fee at 3% of the outstanding amount with Rs.100 as minimum and no upper limit. Transferring a big amount to the latter credit card can cost more than doing it with the former. So, a credit card with lowest balance transfer interest for the longest period along with low balance transfer fee with an upper limit cap on balance transfer fee is a better choice.

Rewards
Reward credit cards bring additional savings to a credit card holder as cashback, reward points, gift certificates and other privileges. The credit card which offers maximum rewards along with minimum restrictions and no limits on reward redemption definitely scores over a credit card with higher reward qualifications, lots of restrictions and rewards which are difficult to redeem. Also when you evaluate the rewards, always keep in mind how the benefits will affect you. For example getting a Fuel reward credit card from Hindustan Petroleum is only useful if there is a HP petrol pump nearour office or home or on the way to office.

These parameters should be kept in mind while comparing different credit cards. Remember, there are lots and lots of traps in credit card fine prints. A credit card offer which appears lucrative can cost a lot if proper attention is not given to the hidden fine prints. Carefully acquainting oneself with the credit card terms and condition and knowing every fact that affects the credit card usage will be of a great help to the credit card holder.

Compare Credit Cards - The Right way part-1


Comparing various credit card offers before deciding to apply for one, is a very good habit and goes a long way in saving your hard earned money and maintaining a good relationship with the credit card provider. A credit card consumer is often confused about the factors he should take into consideration while comparing credit cards. While some cards look exactly the same, while some sound too good to be true, picking the card to suit you is the most crucial factor. Here are all such important factors along with the analysis on how they should be looked upon while doing a credit card comparison.

Interest Rates

Interest rates are one of the most important factor of a credit card and should never be overlooked. Credit card charges at least three different types of revolving credit rates or interest rates as they are more popularly called. The regular interest rate is charged by credit card issuers on regular purchases made with the credit card. Sometimes, credit card issuers give a 0% Introductory offer on their interest rates, for a certain duration like 0% Intro Interest for 6months to attract new customers. As soon as this introductory rate period is over the regular interest rate sets in. If a credit card holder doesn't default and make late payments the regular Interest Rate is what he should be most concerned with. Other things being equal, a credit card with low regular APR is definitely the better choice. Some people always make sure that they pay their credit card at the end of the month - in that case, you can worry less about the interest rate but a lower interest rate is any day a better choice.

Annual Fee
Some credit card companies charge an annual fee for using their credit cards and associated services. Starting from Rs..500 this annual fees can go up to thousands per annum depending on the status of credit card. Regular, classic and silver credit cards have low or no annual fees as compared to gold, titanium, platinum or signature credit cards. Credit cards with annual fees increase the total ownership cost of the credit card hence as a money saving option, the credit card with a 0 annual fee offer is a good one, if it scores equal on other parameters. Also, credit card companies give options like a one time fee to replace the annual fee or waive off the annual fee for the first year. Always ask for these waivers from the issuer.

Credit Limit
The credit limit is the maximum amount of money one can spend on his credit card. The higher the credit limit the more purchasing power it brings for a credit card holder. Credit limit given to a credit card holder depends on his repayment capacity and the status of credit card which he is applying for. Generally signature, platinum, titanium and gold credit cards have higher credit limits than silver, classic and regular credit cards. All other factors being same one should go for a credit card which gives a higher credit limit. Also you can get your credit card limit increased after a few months of usage by calling the bank.

Finance Charges
Credit card companies charge various fees, penalties, and charges which are clubbed together in a category called finance charges. These charges increase the cost of credit card ownership. Care should be taken to get complete details about the Credit card finance charges and then a judicious comparison should be made so as to arrive on a credit card which pinches least in terms of finance charges. The lower the finance charges the better it will be for the credit card holder.

Grace Period
Grace period is the time from the end of a credit card billing cycle, in which a credit card holder can pay his monthly outstanding balances in full without attracting any interest on it. Grace period allows you more time to pay your monthly credit card bills. Credit card companies offer grace period from 20 days to 50 days or more. The credit card with a longer grace periods are good provided they are competitive in other comparison areas.

Balance transfer
Credit card balance transfers are a good way to save money on outstanding balance interest rates. Transfering a balance from a high interest rate credit card to another credit card will yield benefits only when the credit card is having a balance transfer interest rate lower than the regular interest of the pervious credit card. The ideal situation is to have a balance transfer interest of 0%. Secondly, this balance transfer period should be relatively long. For example a credit card with 0% balance transfer for 12 months is definitely better with a credit card with 0% balance transfer interest for 6 months, as it brings an additional 6 months of interest free period on balance transfer.

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Must Know about CIBIL - Flip Side



As with all mass processing systems that are not dependent on a single source for information, there are quite a few things that could be incorrectly recorded in the credit information reports, which are stored with CIBIL.

Here are a few instances, detailed for your understanding:

Lack of updated info:
You might have defaulted on a sum of money, say Rs 12,000 but repaid the sum later, maybe well past the due date for the payment. There could be instances where CIBIL did not get the updated info for its records. This will show up as a default and will affect the calculation of a good credit score.

Confusion of names:
There can be thousands of names that are similar in the CIBIL database. Things can go haywire if a person who shares your name has defaulted and all his defaults get recorded in your file. There was this one instance, which a loan applicant reported. Her name, Anju Jadeja, was confused with Anjum Taneja. Turns out Anjum Taneja passed away tragically in a freak accident, with nobody able to identify her until bank authorities decided to investigate the applicant after CIBIL corrected and ratified Anju Jadeja’s credit report. Till that point in time, the bank had put down Anjum’s bouncing cheques, as defaults on loan payments in Anju’s credit report. Today, Anju is a relieved woman.

Human input error:
The information that goes from the banks to CIBIL on a loan or credit card payment default may have been erroneous due to a simple input error by one of the bank employees. There was this instance when there was an accidental default of a month overdue payment of Rs 18,000 of one Tanushree Omkar. She cleared it the next month. However, the record that went to CIBI, had two additional zeroes, which made the default amount to Rs 18 lakh (Rs 1.8 million)!

Identity theft:
This is the most serious of all causes of errors and can have a disastrous impact on a person’s credit profile.

In recent times, identity thefts are on the rise. Right from a petty shopkeeper who swipes your card several times to sneak in an unofficial payment, to a terrorist who wants to access a billionaire’s account in a remote corner of the world, identity theft is becoming a serious crime that needs to be checked.

If you are a victim of identity theft, like Anupam Shekar was, then it is time to get your financial log in order. Keep track of all the cards that you use or do not use. In Anupam’s case, an impostor had captured his PAN card details using a clever ploy. Anupam recalled that someone had wanted to deliver a mail from his local bank only on the basis of identification and had been examining the PAN card given with great curiosity.

It was then that it struck him that anyone could access his mailbox in the huge apartment complex he resided in. The impostor then went on to open an account with a bank entering all the details he had gathered on Anupam by accessing his mailbox. Anupam did not know for a long time about this until he decided to apply for a new credit card and his bank rejected him outright, labelling him a defaulter. Anupam had to go to great lengths, spending precious time and energy, to clear his name.

Apparently, the impostor had directed all bank communication to another address, got a credit card on that account and spent indiscriminately until the card was locked by the bank due to several defaults on repayment.

The account was frozen but the impostor walked away scot free to scout for his next victim, but not before Anupam Shekar’s credit report was tarnished beyond repair.

*CIBIL the Gateway

Fixing an incorrect CIBIL record

If you need to seek clarifications in your credit report, here are the steps you should follow:

a. Contact the bank that declined a credit card or loan application on the basis of your poor credit score. Ask them for a clarification on the poor credit score and request them to provide the control number for your credit report.

b. The bank will provide you with the control number of the credit report and also share the information on the credit report that is responsible for your poor credit score.

Get in touch with CIBIL by calling their help desk numbers at 1800 - 224 / 245 or +91 22 6638 4600 / 2281 7788 provided on their Web site, http://www.cibil.com/.

You could also drop in an email at info@cibil.com referring your credit report’s control number. When attempting to clarify the information on your credit report, you need to inform CIBIL about the exact nature of the discrepancies in the report that you have been made aware of, by the bank.

The importance of the control number

The control number is a nine-digit unique number that helps CIBIL track an individual’s credit t report from its database.

Banks feed in borrower data and personal information, which the CIBIL systems pool together. The control number is generated when banks pull out your credit report on a requirement basis.

The control number is generated every time any bank or credit institution pulls out a credit report on you. CIBIL requires this number because it enables them to view the exact details that the bank has seen when they drew a report on you. Hence, it is important for you to request the bank to provide you the control number.

Dealing with an uncooperative bank

When the bank is uncooperative you could post a complaint on the bank’s Web site and if the bank does not respond within 15 days, you can register a complaint with the banking Ombudsman, presenting a copy of the complaint posted on the bank’s Web site as proof.

You can either register this complaint through their Web site, http://www.bankingombudsman.rbi.org.in/ or locate the nearest branch office through this link, http://rbidocs.rbi.org.in/rdocs/Content/PDFs/68033.pdf to register your complaint.

Need for direct access to credit reports for borrowers

It is the need of the hour for CIBIL to allow borrowers to access their respective credit reports not only on cases when the information needs to be verified but also as a way for individuals to keep a tab on their money inflow and outflow.

This will help them weed out errors, clarify facts and more significantly, identify impersonations before it is too late.

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Must Know about CIBIL



This is the era of high spending. The truth is today people spend more than their grandparents or parents ever did. Increasing incomes, the desire to own a house in one’s early twenties, the availability of variety in lifestyle and brand choices, a booming economy, a growing number of entrepreneurs, new business establishments, etc, are leading to a tremendous amount of money outflow.

Money rotation is a key factor in a progressive economy and this means there is a lot of lending. In the event of such rapid money outflow from bank coffers, several questions — like how does one keep a tab on all the credit lent, how does one identify defaulters and refrain from re-lending to them — began to crop up.

To seek a solution to these queries, the government of India and the Reserve Bank of India got together to bring CIBIL (Credit Information Bureau India Ltd) into existence.

Currently banks, financial institutions, state financial corporations, non-banking financial companies, housing finance companies and credit card companies are members of CIBIL.

The idea behind setting up CIBIL is to gather all existing consumer and commercial credit information and pool it in a one-point source, for reference.

As in, an individual or commercial establishment could have accounts in several banks and credit from different lending institutions. All such data can be pulled out at one single point, for a quick reference check on the individual or commercial establishment seeking a loan.

This helps the lender, be aware of the repayment track record of the loan seeker and quickly decide on loan eligibility. According to the nature of the track record, a borrower is given a credit score. A poor credit score will make getting a loan, a difficult proposition for the borrower.

CIBIL acts as weeding mechanism that helps identify poor repayment track records. It helps protect lenders from giving credit to people and establishments who are unlikely to repay what is lent. Even if credit is provided, it is done so at a very high rate of interest, thereby ensuring that the bank is able to recover a considerable sum of money even if a default happens some time into the loan tenure.

On the other hand, if you have an impeccable repayment track record, you can reap benefits from it! Banks provide a lower interest rate for sound credit profiles that have excellent credit scores and such ‘Credit Information Reports’ can work to your advantage.

It also helps lenders and banks quickly process a loan, without wasting valuable time on research and background check on the loan applicant.

Well, this is the brighter side of things.
There is a flip side to this, too. CIBIL- Flip side

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Credit Information Bureau (India) to maintain fraud database


Credit Information Bureau (India) Ltd plans to develop a repository of financial frauds in order to help lenders become more prudent in the lending procedures.

Fraud reporting in the financial services industry is currently done to the Reserve Bank of India as a due-dilligence measure, while CIBIL's data can be used pro-actively by lenders.

"There will be a database of fraud instances and as someone is applying for credit, you can check that database and check if that person has been convicted of a fraud with another financial institution, to help prevent huge a loss,".

"Once you incur the loss, it'll be little bit late".

CIBIL currently maintains a database of 85 million individuals and plan to scale it upto 150-200 million as more banks share their credit data. "As of now, most data are urban-centric but its a good beginning,".

The company launched its commercial operations in April and a quick observation of the data indicated high leveraging among Indian individual borrowers.

What is your Credit Score?

Is penny spent on your credit card penny earned? I

Traditional wisdom says “a penny saved is a penny earned.” But if you ask credit card companies, they will say “a penny spent is a penny earned.”

And this festive season, they’re gearing up to make this thought even more enticing. For those not clued in, 'cash back' is another right that comes along with cashless freedom.

Simply put, it means that of the total spent on your card, you’ll be returned a fixed percentage. But are these offers just another gimmick or have they really something in-store for you? Here is a brief insight on how to separate the chalk from the cheese and make the most out of the cash back offer on your credit card.

Today, all credit cards such as SBI, ICICI, HDFC, Standard Chartered and HSBC come out with a cash back offers either during the festive season or in their promotional schemes. A card offering a cash back scheme always scores high with consumers, a fact that credit card companies have been quick to realise.

Cash back offers are steadily gaining popularity in the Indian market. “Our queries in the metros indicate higher inclination towards cash back,” confirms R L Prasad, head - credit cards & personal loans, Standard Chartered Bank.

Reality check

Though cash back offers often seem alluring, its better that you check out on what and where you can avail the scheme. Often there is a list of shops, stores and other specific outlets, where you are entitled to get a cash back. It’s also important that before you satiate your splurge desires, find out whether spending on that particular product will entitle you to a cash back.

“Many cards have various conditions attached with them. For example, you will only get to enjoy the cash back offer if you make a purchase at some specific departmental stores. Other conditions could force you to spend on apparel, consumer durable or electronic goods. Hence, it’s important that you go through the rider before you start using the card,” says Nirupam Sahay, V P marketing, SBI Cards.

Currently, SBI Gold card offers a flat cash back offer of 2% when you make a purchase in departmental stores or make your utility payments besides spending on groceries and on restaurants. “The cash back offer should be of relevance to the consumer with no frills attached,” adds Sahay.

Swipe in

It’s important to check wheter the offer could be availed if the card is used at any swipe machine. Some card companies don’t credit the discount if the transaction is done on a different bank’s swipe machine. This means that if you’ve a XYZ bank card and it is swiped at a machine installed by ABC card, than you’ll not be able to avail the offer. “This is so because terminal business falls under a different category. If a bank has spent a certain amount in providing a terminal, it would like that the transactions from their card be done on the same,” reasons Parag Rao, head - product & portfolio, credit cards, HDFC Bank.

Minimum spend

This often comes as a disappointment when you go through your month-end statement. Some credit card companies have this rider attached that you will have to spend a certain amount in a particular number of transactions and only if you meet that statutory requirement, you’re entitled to get the cash back.

back to Credit Card Help

So, what's your credit score?


YOU KNOW your blood group. You can provide the highlights of your horoscope. Soon you will be able to flaunt one more symbol of pedigree — your credit score.

A credit score is a three-digit number that will be used to evaluate your credit worthiness by lenders.

A lower interest rate is the benefit you will get if you have a good score.
In the US, for example, where credit scores range from 300 to 850, a person who has a score of anything above 750 is likely to get loans at a rate that is about 1.5 percentage points lower than somebody with a score of about 600.

Credit Profile in India

The score is based on a set of criteria that includes, among other things, past loan history, number and amount of loans taken, number and amount of loans defaulted, filings for bankruptcy, credit card payment delays, balance outstanding in various loans and the like.

Indian banks follow a fairly uniform rate of interest for all borrowers currently.

But soon, there will be a certain degree of discrimination — both positive and negative — depending on your credit risk.

Mr S. Santhanakrishnan, Chairman and CEO of Credit Information Bureau of India (CIBIL), which is in the process of getting the score ready, said, "We have the credit history for the last 18 months. We should be able to start providing credit scores within six months. The major benefit that will come from this is that borrowers will be disciplined — because their track record is being documented. And the rewards for good behaviour will be lower rates. Such borrowers will be able to command a premium in the market."

As things stand now, only the banks can query CIBIL for the credit score. But customers too can get the score from banks, as they are obliged to share the information with them.

What do banks get for the trouble of checking a credit score? Mr Santhanakrishnan said, "Banks will now know ab initio the risk that borrowers have. Smaller banks that do not have elaborate risk management and credit appraisal systems will certainly benefit from this."

CIBIL has so far amassed 42 million individual records from various banks and finance companies. Mr Santhanakrishnan expects the number of records to touch 75 million within the next couple of months. He said that banks have begun using the system in a "substantial way" for lending decisions.

Changing face of consumer credit


BORROWERS beware! Big brother is watching you. That is the message sent out by the Credit Information Companies (Regulation) Bill passed by the Rajya Sabha without much fanfare this May. The passage of the Bill, which will become the Credit Information Act once the President blesses it, ushers in a new world where everybody that matters may know yours name.


The Credit Information Bill not only makes it lawful for all credit providers in the country to pool and share information on borrowers and their transactions without their consent, but actually obliges them to do so.


Credit providers which fall within the ambit of the Bill include all banks and non-banking financial companies that offer any form of collateralised or non-secured credit facility. The only form of credit provider not explicitly covered by the Bill is the pawn-broker.


The stated objective behind the official launching of a cartel-like cooperation among otherwise competitive financial institutions is to lower the burden of non-performing assets (NPAs) in the country by facilitating better credit risk managementthrough information sharing.


The credit information sharing process works as follows:

Each institutional credit provider electronically reports to a central database hosted by a credit information company called a "credit bureau" (that is, the Big Brother). Personal details of borrowers, their borrowings, repayment history and delinquency status are all reported on a monthly basis.


In return for reporting their internal data on customers to the credit bureau, each credit provider receives instantaneous electronic access to the comprehensive borrowing history of all their present and prospective customers.


All the information contained in the credit file is fed into a mathematical model as input criteria, and a risk score indicating the customer's creditworthiness is calculated. The risk score is then used as the basis for determining whether the customer is approved for the loan and under which terms and conditions.


The credit information sharing process in India was kicked off in a controlled environment through the establishment of the country's first credit bureau, Credit Information Bureau (India) Ltd, (Cibil) in 2000.


The scope of credit information sharing, which till recently was limited to institutional defaulters for the most part, has now been expanded to encompass individual consumers as well. It is no longer confined to defaulters, but also includes those consumers who meet their repayment obligations promptly and keep their credit accounts in good standing.


At the last count, about 30 leading financial institutions in the country were reporting customer credit data to the central database housed in Cibil, whose size has grown rapidly to about 20 million records. More than 100 credit providers in the country have accepted membership of Cibil and can be expected to start reaping the benefits of credit data-sharing very soon.


With the passage of the Credit Information Bill in Parliament, one can also expect to see a few more credit bureaus, like Cibil, enter the fray in the near future, possibly in partnership with other American credit bureaus such as Experian and Equifax.


In the US, from where this concept of credit bureaus is borrowed, credit data sharing is underpinned by a fairly robust, responsive and responsible regulatory mechanism which, in addition to serving the business needs of credit providers, also protects the interests of bona fide credit seekers, defaulters under true hardship and consumers at large.


The regulations, which are frequently debated in the House and updated to reflect the latest business practices, take a comprehensive view of the lending industry and its complexities by considering in microscopic detail all activities carried out by each player in every phase of the credit lifecycle.


The credit regulations lay down in great detail the code of conduct to follow for each and every activity in the credit lifecycle. The responsibility of enforcing the regulations has been entrusted to the Federal Trade Commission (FTC), an umbrella organisation that promotes fair business practices.


The FTC, which uses the quote from Victor Hugo to remind itself of the loftiness of its purpose, plays an active role as a conduit for handling consumer issues and as an ombudsman in ensuring that an equitable balance is struck between conflicting interests.


Here are a few highlights from the American credit regulations, violations of which entail hefty financial damage:

  • Consumer data must be held securely and treated with utmost confidentiality. They cannot be disclosed to third parties or used outside the intended scope for which permission is originally sought from the customer.
  • Lenders need to make certain mandatory disclosures informing consumers of their rights each time an adverse action is taken based on information in their credit reports.
  • Use of factors such as age, gender, race or exact geographic location in the credit scoring models is expressly forbidden to prevent any form of discrimination.
  • The interest assessments must be made exactly as advertised to customers when accounts are booked. The formulas used in calculation should be explained in the statements sent to customers.
  • Consumers reserve the right to instruct the credit bureaus to make their credit file inaccessible to lenders making unsolicited offers and thereby opt out of mass mailing campaigns, telemarketing campaigns and so on.

Contact with borrowers for debt collection can only be made between 8 a.m. and 9 p.m. Dunning by telephone or in person more than once week, contacting the borrowers at their workplace without prior permission and using inappropriate or strong language might be construed as harassment in the court of law with harsh penalties for the credit provider as well as the collection agency involved, if any. (Contrast this with the goons hired for collections in India and the abuse defaulters suffer.) In India there are credit providers, credit facilities, credit bureaus and credit data sharing processes that mirror the American model, but we cannot boast of a comparable regulatory rubric for governing them.


The stage is now set for a grand credit circus wherein many unsuspecting consumers are lured into debt through inducements and then flung into a precarious trapeze dance with creditors, without a safety net to break their fall. The policymakers would do well to realise that the trapeze act involves a two-way grip, and if the consumers fall into debt traps they will take the creditors down with them.


A substantial portion of the NPAs stems from wilful defaults by big institutional borrowers rather than individual borrowers. These wilful defaulters enjoy political patronage and cash in on the loopholes and lethargy in our legal system.


The Indian corporate culture has been driven mostly by debt rather than equity for raising capital during the socialistic era that spanned four decades. The overhang of NPAs stemming from institutions rooted in such a past is unavoidable and is the price to be paid for development in a business environment that lacks the vigour of a risk-taking stock-market culture.


Consumer credit bureaus can do little to address such issues and make a deep dent in NPAs. But they can identify and potential fraudsters and defaulters from good customers and adopt a differential risk-based pricing strategy for their products.

Thus, customers with a good track record of managing their obligations will be rewarded in the form of lower interest rates, courtesy the "invisible hand" theory on market forces. This has certainly been true in the US. But only time will tell to what extent such benefits will reach consumers in India.

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5 sneaky credit card tricks -- and how to beat the bank


We're not talking Three-Card Monte, Jumping Ace or Lost Kings here. No false shuffles, double lifts, swing cuts, pinky breaks or other classic sleights-of-hand.

We're talking credit card tricks. The expensive kind, in which over-limit fees, residual interest, default APRs and other surprises suddenly appear as if by magic on your credit card statement.
No, your credit card company isn't exactly dealing off the bottom of the deck. In each instance, they are within their rights to take your money, thanks to the often inscrutable terms of your cardholder agreement. But just like Three-Card Monte, these tricks can clean out your wallet faster than you can pick a card, any card.

In the meantime, keep your eye on your statement, your hand on your wallet and watch out for these five sneaky credit card tricks.

1. The closing date mind crunch
Cardholder Laxmi Ahuja thought she was doing the right thing when she switched from paper to paperless billing on her 0 percent APR card. When she didn't receive an e-mail notice of payment due around her customary statement date, she chalked it up to a transition glitch and made her normal payment at the usual time of the month.

The following month, her online statement showed that a late fee and interest had not only bumped her balance up but shot her 0 percent introductory APR up to 11.24 percent.
To Laxmi's surprise, it turns out the card company had changed her closing date to later in the month. "Apparently my payment was posted one day before the new billing cycle began, so I ended up making two payments in one billing cycle and none in the next," Laxmi says.

Columnist Liz Pulliam Weston, author of "Easy Money," sees this happen frequently to folks who try to buff their credit score by paying off a chunk of credit card debt a month before they apply for a major loan.

"The way the credit card computer systems are set up, they are only looking for payments between the statement closing date and the due date," she explains. "So if you paid early and failed to make a second payment in that little window, then you're counted as late."

In other words, early birds get the shaft. Laxmi admits she's one of the lucky ones because she didn't have other outstanding card balances whose rates may have similarly been bumped due to a highly controversial practice known as "universal default."

After repeated, lengthy phone calls, Laxmi convinced her card company to drop the late fee and restore her 0 percent APR, "but they didn't take the interest off. I just gave up and paid it". The Laxmis have since sworn off credit cards for good.

Solution?
"Pay off the card," says Laxmi. "That and persist. If you're thinking about going to paperless billing, really stay on top of it, and maybe even make a small extra payment in the middle of the cycle until you're sure when your billing cycle is."

2. The over-limit limbo
At the other end of your minimum payment is the credit limit on your card. What happens to those Icarus-like cardholders whose spending flies above their credit limit? They get burned by an over-the-limit fee, but keeps recurring every cycle that they remain out in the blue. It's the credit card fee that keeps on taking.

There are numerous ways to accidentally soar over your limit. You can charge over it, of course. A stray automatic payment for an annual or semi-annual insurance bill could do it. If you're close enough already, an annual fee or even additional interest on purchases could exceed the ceiling.
Some card companies also use this clever trick: They suddenly lower your limit below your balance and then ding you with an over-limit fee.

The practice runs counter to what those credit card TV ads would have you believe. "Everybody has seen the commercial where the guy is taking his boss out to dinner and his card gets turned down,". "Well, typically, they won't turn you down because they can charge you that fee. The time you get declined is when you've really screwed up and it has gone to collections. You can wind up paying these fees to infinity."

Solution?
Using online personal finance programs such as Wasabi, Mint or Quicken to monitor closely your available credit.

Flying a little lower financially may be your best option, however. "Try to stay under half your limit,". "It helps avoid the problem, it's better for your credit score and it also leaves some reserve if you have to get your car fixed."

3. Toad in the hole
Credit card companies survive on the simple notion that, left unchecked, a good number of us will choose to remain indebted to them ad infinitum rather than curb our spending. They prefer us to be toads in the hole, jumping in but never actually climbing out.

Toward this end, some card issuers limit the number of payments you can make each month to one or two.

"This really upsets some folks because they get paid weekly, they want to pay their credit card bill every week, and some are being restricted from doing so,". "If you're talking little payments, the company may not want to deal with them. It's not in their best interest to help you pay your debt anyway."

Similarly, as we've seen, most card issuers won't allow you to pay your bill ahead. If you're heading off for a summer holiday, you'll still need to land your monthly payments within the payment window (between statement date and payment due date) or suffer for it. And that window has recently been shrinking from 22 days to 20 days on some cards, further tightening the screws.

"You're talking about prepaying, you're not talking about any kind of favor,". "I think it's a policy issue that the issuers should be looking at, especially now because its really important to not miss a minimum payment because the consequences can be so drastic."

Solution?
"Automated payments that pay your minimum every month is the best way to go about that,". "Set it up through your credit card because they're the ones who know the minimums. If you don't do it that way, you can just look at the balance you typically carry, figure out what your average minimum payment is, double or triple that and make that your automatic payment."

4. The ghost account
Want to try something really scary? Close a credit card account without looking at the final statement. The small balance left behind -- often a dab of interest or occasionally a fee for making your final payment by phone -- can grow to a monster in no time once the domino effect of late fees, default APR and interest get rolling.

The most common ghost in a closed account is residual interest; that is, interest that was generated between the time the bill was issued and your payment was received. It can be darn hard to see, but it will haunt you if you ignore it.

"It's very confusing, when you look at your online statement in particular, to figure out how much you actually owe,". "The statement balance will be one thing and the actual balance will be something different. How do I get to zero is really the question that should be easier for the consumer to answer."

Solution?
"The best way to avoid residual interest/finance charges is to make sure the balance is paid in full,". "Do not stop making payments after the account is canceled. Payments must continue to be made by the payment due date each month until the balance is paid in full."

Also, to protect your credit score, be sure to request a letter from your card company confirming that the account was closed at your request, not theirs.

Added this tip: "Hang onto that last statement so you can prove you paid it off."

5. Revenge of the sock puppet
There is so much confusion over the impact that closing a credit card will have on one's credit score that some cardholders simply choose to "sock-drawer" their unused cards -- that is, they tuck them in the back of their sock drawer and forget them.

"It's very hard to give any general rules of thumb because it depends in part on how many cards you already have,". "If you have too many cards, closing a non-used one can help you. But if your other cards are maxed out or close to maxed out, closing a non-used card will up your utilization rate, making it look like you're using more of your available credit, and that's going to hurt your credit score."

The downside to "sock-drawering" is its potential for identity theft. If someone steals or clones your card and has its statements sent to them, they could quickly run it up without your knowledge.

Although "sock-drawering" is one card trick we usually play on ourselves, Card companies are increasingly getting in on this game.

"In this environment where companies are very concerned about profits, they are much more willing to shut down an unused account than they have been in the past,". "I just had one shut down from underneath me that I had for over 10 years; I never used it anymore and boom, they closed it. It didn't really hurt my credit score, but if you had a marginal score you were trying to improve, that could really hurt."

Solution?
"If you have too many cards and your credit score is good, you can close some of your more recent cards,". "Do it slowly over time. You want to keep your oldest and your highest limit cards active. Charge something small to these accounts, such as newspaper or magazine subscriptions, and have it paid automatically. That will keep them active so they're still showing on your credit report and are less likely to be closed."

CIBIL and Credit Score in India


Credit History is a an alien term to 99% of the Indians. So lets explore the necessity of Credit History in India.

Prior to 2003, many businessmen[small / petty traders / contractors etc] including large business houses such as Essar, Jindals etc would borrow heavily from one bank and due to their mismanagement would default on loan payment @ that bank and go and avail a second loan at another bank without the knowledge of the first lender. This led to severe rise in Non Performing Assets of Banks, mainly PSU banks.

*Must Know about CIBL

In 2002, all the banks came together to form a Credit Bureau which would share only the Credit[Any type of Loan or Credit or Money borrowed] information of borrowers indexed on the basis of IT - PAN number. Thus Credit Information Bureau of India Ltd [CIBIL] was born. In countries like the US & Canada, even defaulting on paying your Rent or Cell Phone Bill, you can get reported to the credit bureau as a defaulter.

*Credit Information Bureau (India) to maintain fraud database

Thus if you avail a loan in SBI @ Kashmir and if you default on the payment, you can't goto Mumbai and avail a loan in any bank because your data from SBI Kashmir is now reported to CIBIL.

Credit Lenders request for a copy of CIBIL report before lending. CIBIL report comes with a statistical score based on various factors and is known as CIBIL Credit Score. This score is an estimate of an individual's creditworthiness. The score tells the risk of lending to a person. So be very careful the next time you default on paying something.

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